Privacy Policy.
Drive Digital (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us or use our services.
1. Who We Are
Drive Digital is a UK digital agency providing web development, web design, digital marketing, branding and related digital services.
Contact Details
Drive Digital
The Motorist
New Lennerton Lane
Sherburn in Elmet
Leeds
LS25 6JE
Telephone: 0800 468 0 570
Email: [email protected]
Website: https://www.drive-digital.co.uk
For the purposes of UK data protection legislation, Drive Digital is the Data Controller of your personal information.
2. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information you provide
This may include:
- Name
- Company name
- Email address
- Telephone number
- Postal address
- Information submitted through enquiry forms
- Project requirements
- Billing information
- Any information contained within emails you send us
Information collected automatically
When visiting our website we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Time spent on our website
- Referring website
- Cookie information
3. How We Use Your Information
We only process personal information where we have a lawful basis under UK GDPR.
We use your information to:
- Respond to enquiries
- Provide quotations
- Deliver our services
- Manage ongoing projects
- Process invoices and payments
- Improve our website
- Monitor website performance
- Communicate with existing clients
- Send marketing communications where you have consented or where legitimate interests apply
- Meet our legal obligations
4. Lawful Bases for Processing
We process personal information under one or more of the following lawful bases:
- Consent
- Contract
- Legal obligation
- Legitimate interests
5. Marketing Communications
If you subscribe to our newsletter or opt into marketing communications, we may occasionally send information regarding:
- Company news
- New services
- Website tips
- Promotions
- Industry updates
You can unsubscribe at any time by clicking the unsubscribe link within any email or by contacting us.
6. Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used for:
- Website functionality
- Performance monitoring
- Analytics
- Security
- Marketing (where applicable)
You may manage or disable cookies through your browser settings or via our cookie consent banner.
7. Analytics
We may use website analytics services such as Google Analytics or similar platforms to understand how visitors use our website.
These services may collect anonymised information including:
- Pages visited
- Device information
- Geographic location
- Browser type
- Session duration
Where required, analytics cookies will only be placed after obtaining your consent.
8. Third-Party Services
We may use trusted third-party providers to help deliver our services, including:
- Website hosting providers
- Email providers
- CRM systems
- Payment processors
- Analytics providers
- Cloud storage providers
- Marketing platforms
These providers only receive the information necessary to perform their services and are required to safeguard your data.
9. Sharing Your Information
We never sell your personal information.
We may share information where necessary with:
- Professional advisers
- Accountants
- Payment providers
- IT support providers
- Website hosting providers
- Legal authorities where required by law
10. International Transfers
Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR.
11. Data Security
We take appropriate technical and organisational measures to protect your information against:
- Unauthorised access
- Accidental loss
- Disclosure
- Alteration
- Destruction
These measures include secure hosting, encrypted communications where appropriate, restricted access and regular software updates.
12. How Long We Keep Your Information
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected.
Retention periods may vary depending on:
- Legal obligations
- Tax requirements
- Contractual requirements
- Legitimate business interests
When information is no longer required, it is securely deleted or anonymised.
13. Your Rights
Under UK GDPR you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent where consent is the lawful basis
- Lodge a complaint with the Information Commissioner’s Office (ICO)
14. Making a Data Request
If you wish to exercise any of your rights, please contact us.
Email:
Telephone:
0800 468 0 570
We will normally respond within one month.
15. Links to Other Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to read their privacy policies before submitting personal information.
16. Children’s Privacy
Our services are not directed towards children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that we have received such information, we will delete it promptly.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.
The latest version will always be available on our website.
18. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.
Drive Digital
The Motorist
New Lennerton Lane
Sherburn in Elmet
Leeds
LS25 6JE
Telephone: 0800 468 0 570
Email: [email protected]
Website: https://www.drive-digital.co.uk
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